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Current Career Opportunities

Make-A-Wish® Massachusetts and Rhode Island is committed to providing a work environment in which all employees enjoy equal employment opportunities. All employment-related decisions are made without regard to a person’s race, color, creed, sex, national origin, ancestry, age, disabilities, sexual orientation, or any other basis which is illegal under applicable federal, state, and local laws.

Regional Director, Rhode Island

POSITION SUMMARY

The regional director engages in and manages fundraising events, volunteer management, and community development operations in Rhode Island and the life of organization in the Rhode Island community. This position has responsibility for the region’s fundraising and community awareness program. The regional director will be a leader in communicating the Make-A-Wish Massachusetts and Rhode Island vision and program objectives to internal and external constituencies and will work collaboratively with leadership and colleagues within Make-A-Wish Massachusetts and Rhode Island, regional advisory council members, and volunteers. 

MAJOR RESPONSIBILITIES 

  • Serve as a fundraising officer in proactively implementing a comprehensive fundraising plan in Rhode Island. Accountable for driving donation growth through lead generation, developing broad-based funding sources to ensure a continuing stable financial base for the mission and statewide operations.
  • Accountable and responsible for reaching and securing individual, corporate and foundation relationships and attaining income goals.
  • Identifies opportunities, builds/maintains relationships, stewards donors, closes donations, and ensuring donor retention and satisfaction.
  • Successfully implement and execute on special events in Rhode Island to maximize outcomes and value to the donors, volunteers and the organization.
  • Engage, recognize, and steward volunteers, committee members, and Rhode Island Advisory Council members in activities and life of organization. 
  • Represent the organization at events, promotions, and speaking engagements as appropriate.
  • Implement Make-A-Wish Massachusetts and Rhode Island and Make-A-Wish America (National) corporate partnerships and promotional opportunities in Rhode Island.
  • Lead, support, and engage in the recruitment and stewardship of volunteers within the region.
  • Lead regional office staff members and develop strong connections with colleagues throughout the territory.
  • Ensure compliance with Chapter and National standards, ensuring sound business practices and fiscal responsibility.
  • Financial accountability for contributions and income. Safeguard and follow standards for all organizational assets in Rhode Island.

REQUIREMENTS

Experience:
  • Proven track record as a successful fundraiser with experience cultivating relationships and generating revenue from corporate, individual, foundation, and special events.  
  • Not-for-profit experience as a paid staff member 
  • Experience with budget, planning and operations responsibilities
  • Demonstrated ability to develop funding sources for growth initiatives                                        
Knowledge, Skills and Abilities:
  • Passion for and commitment to the mission of Make-A-Wish and its importance to our community.
  • Collaborative work style.
  • Strong writing and communications skills.
  • Experience working within a relational database, utilizing Microsoft Office Suite; and in developing power point presentations. 
  • Demonstrated experience and willingness to assess plan and implement fundraising strategies.
  • Ability to work effectively with diverse constituencies, including key community leaders and organizations. Ability to network and build effective collaborative relationships with colleagues and superiors alike.
  • A strong sense of integrity, which inspires trust and confidence by others.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree; Master’s degree preferred
  • Five years management and leadership experience with a minimum of five years of non-profit management experience
  • Demonstrated fundraising/business development expertise via multiple channels including individual donors, grants, corporate sponsors and special events
  • Excellent communication and management skills
  • Effective problem-solving and decision-making skills using computer tools as appropriate
TO APPLY:

Interested candidates should forward a cover letter and resume to:

Rhode Island Regional Director Search Committee 
Make-A-Wish Massachusetts and Rhode Island
133 Federal Street, 2nd Floor
Boston, MA  02110
617.367.1059 fax | obfgba@znffev.jvfu.bet

No phone calls, please. 




Coordinator, Wish Program - Boston

POSITION SUMMARY 

Responsible for the coordination, management, and implementation of wish planning as well as the fulfillment of the wish experience.

This position is based in our Boston, MA, office.


MAJOR RESPONSIBILITIES 
  • Coordinates the wish-granting process and oversees all arrangements necessary in organizing and completing wishes to include booking travel, tracking financials, preparing itineraries, assisting the organization's communication, medical equipment, legal forms, and itineraries.
  • Coordinates wish assists with assisting chapter and prepares invoice and in-kind paperwork post-wish. 
  • Establish a wish budget within chapter guidelines.
  • Identifies and acquires in-kind donations for the organization, specifically in the area of wish granting.
  • Effectively communicates appropriate messaging in thoughtful exchange with families and volunteers. 
  • Determines needs of wish volunteers through communication and consideration of their skill set.
  • Communicates with child’s physician/medical team to determine authorization for expressed wish. 
  • Prepare all relevant wish information for volunteers, families, and health care professionals.
  • Update and keep current wish database and equivalent paper files on each wish child to ensure compliance with National Standards and organization's guidelines. 
  • Complete Wish Record Data entry to ensure each record is complete, up-to-date, and follows standards of use for Raiser's Edge.
  • Maintains complete and well-organized wish files and wish reports in accordance with organization's and Make-A-Wish America policies and guidelines.
  • Ensures that all wish follow-up work is completed, including but not limited to, thank you letters, anecdotal reports, wish financial summaries, wish reports, and wish evaluations.
  • Working knowledge of all National and local policies, guidelines and resources as it relates to wish granting.
  • Identifies any wish that raises policy issues or questions or that has the potential to become a risk to the chapter, and involve the Director as needed
  • From time to time, assists organization with projects as requested. 
  • Participates in volunteer training sessions.
  • Works to provide risk and crisis management for wish granting. Provides for 24-hour emergency contact for families during wishes on a rotating schedule
  • Assists with office phone back-up and mail processing on a routine and scheduled basis.

QUALIFICATIONS

  • Bachelor of Arts or Science strongly preferred, or equivalent work experience. 
  • Spanish fluency (oral and written) preferred.
  • Two years of professional experience in non-profit or customer service roles desired, including work with children and families.
  • Volunteer and fundraising experience helpful.
  • Self-motivated, creative, problem-solving team player who is a detail-oriented professional with excellent writing, organizational, and interpersonal skills. Ability to prioritize and manage multiple responsibilities with minimal supervision is essential.
  • Raiser's Edge and Salesforce (or similar database) experience preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service focus and troubleshooting skills.
  • Ability to interact with diverse groups and work successfully in a fast-paced, collaborative organization is essential. 
  • Must have reliable transportation and be willing to work evening and weekend hours as needed.

TO APPLY:

Interested candidates should forward a cover letter and resume to:

Wish Coordinator Search Committee - Boston
Make-A-Wish Massachusetts and Rhode Island
133 Federal Street, 2nd Floor
Boston, MA  02110
617.367.1059 fax | obfgba@znffev.jvfu.bet

No phone calls, please.


Coordinator, Wish Program - West Springfield

POSITION SUMMARY 

Responsible for the coordination, management, and implementation of wish planning as well as the fulfillment of the wish experience.

This position is based in our West Springfield, MA, office.


MAJOR RESPONSIBILITIES 
  • Coordinates the wish-granting process and oversees all arrangements necessary in organizing and completing wishes to include booking travel, tracking financials, preparing itineraries, assisting the organization's communication, medical equipment, legal forms, and itineraries.
  • Coordinates wish assists with assisting chapter and prepares invoice and in-kind paperwork post-wish. 
  • Establish a wish budget within chapter guidelines.
  • Identifies and acquires in-kind donations for the organization, specifically in the area of wish granting.
  • Effectively communicates appropriate messaging in thoughtful exchange with families and volunteers. 
  • Determines needs of wish volunteers through communication and consideration of their skill set.
  • Communicates with child’s physician/medical team to determine authorization for expressed wish. 
  • Prepare all relevant wish information for volunteers, families, and health care professionals.
  • Update and keep current wish database and equivalent paper files on each wish child to ensure compliance with National Standards and organization's guidelines. 
  • Complete Wish Record Data entry to ensure each record is complete, up-to-date, and follows standards of use for Raiser's Edge.
  • Maintains complete and well-organized wish files and wish reports in accordance with organization's and Make-A-Wish America policies and guidelines.
  • Ensures that all wish follow-up work is completed, including but not limited to, thank you letters, anecdotal reports, wish financial summaries, wish reports, and wish evaluations.
  • Working knowledge of all National and local policies, guidelines and resources as it relates to wish granting.
  • Identifies any wish that raises policy issues or questions or that has the potential to become a risk to the chapter, and involve the Director as needed
  • From time to time, assists organization with projects as requested. 
  • Participates in volunteer training sessions.
  • Works to provide risk and crisis management for wish granting. Provides for 24-hour emergency contact for families during wishes on a rotating schedule
  • Assists with office phone back-up and mail processing on a routine and scheduled basis.

QUALIFICATIONS

  • Bachelor of Arts or Science strongly preferred, or equivalent work experience. 
  • Spanish fluency (oral and written) preferred.
  • Two years of professional experience in non-profit or customer service roles desired, including work with children and families.
  • Volunteer and fundraising experience helpful.
  • Self-motivated, creative, problem-solving team player who is a detail-oriented professional with excellent writing, organizational, and interpersonal skills. Ability to prioritize and manage multiple responsibilities with minimal supervision is essential.
  • Raiser's Edge and Salesforce (or similar database) experience preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service focus and troubleshooting skills.
  • Ability to interact with diverse groups and work successfully in a fast-paced, collaborative organization is essential. 
  • Must have reliable transportation and be willing to work evening and weekend hours as needed.

TO APPLY:

Interested candidates should forward a cover letter and resume to:

Wish Coordinator Search Committee - West Springfield
Make-A-Wish Massachusetts and Rhode Island
181 Park Avenue, Suite 12 
West Springfield, MA  01089
413.731.9658 fax | obfgba@znffev.jvfu.bet

No phone calls, please.


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Make-A-Wish® Massachusetts and Rhode Island
133 Federal Street, 2nd Floor
Boston, MA 02110
(617) 367-9474
Back Line (617) 367-0739
Make-A-Wish® Massachusetts and Rhode Island, West Springfield Office
181 Park Avenue
Suite 12
West Springfield, MA 01089
(413) 733-9474

Make-A-Wish® Massachusetts and Rhode Island, Providence Office
20 Hemingway Drive
East Providence, RI 02915
(401) 781-9474